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I cannot deactivate/reset my license: neither the application nor the on-line options are working and the e-mail you send is void (no authorization number). Please give me a solution as soon as possible, thanks!
RWS Community
I cannot deactivate/reset my license: neither the application nor the on-line options are working and the e-mail you send is void (no authorization number). Please give me a solution as soon as possible, thanks!
Giampaolo SPonza We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00801239 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Giampaolo SPonza We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00801239 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub