While trying to access to SDL Trados, i put my licence code, and i have the following error message :
Which can be the problem? The licence in my account seems fine, it has been activated in April 2023 and there is no expiration date.
Thank you!
Gloria Lauritano We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00801908 .
Gloria Lauritano We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00801908 .
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