Licence Reset after 3 attempts

Question

Hi, 
 I need help to reset my licence after 3 attempts. 
 This was due to PC hardware and OS overhauls . 
 
 Best regards, 
 Peterkin

Paul · Answer

Peterkin Mshambala We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00802054 .

Trados Portfolio > 2. Licensing and Installation

Licence Reset after 3 attempts