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I deactived the licence on Studio 2021 to upgrade the licence to Studio 2022. Now The licence appears as deactived in Studio, but it still looks as in use in the RWS server so I can't process the upgrade.
RWS Community
I deactived the licence on Studio 2021 to upgrade the licence to Studio 2022. Now The licence appears as deactived in Studio, but it still looks as in use in the RWS server so I can't process the upgrade.
Ufficio Amministrativo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00802391 .
Elisa Maxim| RWS Group
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