Hello everyone!
I have tried to deactivate the license on my old computer, but it is not working. Reset license doesnt work either. I get the message "An error occurred, please refresh page" but nothing happens. What should I do?
Thanks a lot!

Hello everyone!
I have tried to deactivate the license on my old computer, but it is not working. Reset license doesnt work either. I get the message "An error occurred, please refresh page" but nothing happens. What should I do?
Thanks a lot!

Renata Falcao Vaz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00802858 .
Renata Falcao Vaz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00802858 .