I have already used the function of deactivating and activating my license a few times. But now I've tried many times, on different days and different browsers, but it's not working at all.
Can you please help me? I need to use my Trados Studio 2017 on my desktop computer as soon as possible. The online deactivation and ativation would be even better, because it's much faster.
Thank you in advance!
Talita Gross We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00803091 .
Ana-Maria Matefi | RWS Group
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