I have a license for SDL Trados Studio 2019 but was deactivated for unknown reason. This has happened several times and I went over the reset limitation of three.
Can I ask the people in RWS to reset my license?
Thanks.
Mitsuhiro Ogawa We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00803751 .
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