Hello,
as I opened Trados today, I got a message saying I almost reached the maximal number of translation units allowed (95% out of 20000000) and to contact the Trados provider in order to extend the server.
Can you please help? I am using Trados 2019.
Thank you
Best
I. Celestini
Hello ILARIA CELESTINI
Did you logged a support case from another email address for this? I`m asking to make sure we don`t log a duplicate case for the same issue.
Thank you,
Sorin
Hello Sorin,
no, this is the first and only support case I logged regarding this problem.
.
Thank you
Ilaria
Hello Sorin,
sorry to bother you, just to check what happens now. I don't know whether I can accept any further assignments because of this issue...
Thank you
Ilaria
ILARIA CELESTINI We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00803961 .
Hello,
I don't want to be redundant with the case of my colleague Ilaria but I have the same issue since this morning (see screenshot below). I'm using Trados Freelance 2022 and unlike the Starter version, TUs shouldn't be limited. I've never had this kind of problem before.
Your help would be much appreciated.
Best,
S. MAULAZ
Translate
