Hello, I have deactivated my license once because I changed computer and was able to activate my Trados on the new computer (or so it seemed). However, just today I noticed after opening my SDL Trados there is no license activated on it (it's on Trial period), while if I check in my RWS account page, my license is activated with 1 user. I have now tried to deactivate that license, but with no success...could you please help me? Thank you, Giuseppe
Giuseppe Sorrentino We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00803752 .
I appreciate it. Thank you.
Translate
