I have a SDL Trados Studio 2021 Freelance Plus license, however I cannot access Cloud-based resources. What should I do to be able to use the resources?

I have a SDL Trados Studio 2021 Freelance Plus license, however I cannot access Cloud-based resources. What should I do to be able to use the resources?

Please indicate whether you are using this link to access it https://languagecloud.sdl.com/ and if so, are you getting any errors?
Kind regards,
Elisa
Elisa Maxim| RWS Group
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