Hello,
Hello, I had purchased SDL Trados Studio 2017 Freelance a few years ago. I later surrendered my license in order to upgrade to Studio 2021. I had to reinstall Windows on my computer after I got the dreaded blue screen but was unable to deactivate my 2021 license before reinstalling Windows. My rws account now shows "No available licenses". I would really appreciate a solution to this problem.
Thank you in advance!
Deepa Jose We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00805128 .
Thank you for your prompt response. The license has been reset and I can now use Studio 2021 again.
Thank you for your prompt response. The license has been reset and I can now use Studio 2021 again.
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