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[edited by: Trados AI at 2:09 PM (GMT 0) on 4 Mar 2024]
RWS Community
You have a very outdated version of Studio, which is not supported anymore. So in order to be able to use Studio, you need to upgrade to the newest version. The old one would work as long it was installed and activated. Activating it again is simply not possible anymore.
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How wonderful and reassuring. I demand my money back!
Evangelina We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00805291 .
Evangelina We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00805291 .