I had a problem in my PC and I had to format it. Unfortunately, before doing so I forgot to deactivate Trados license and now I can't reactivate or reset it to use in my new installation. Both methods prompt me with an error message.
Best Regards

I had a problem in my PC and I had to format it. Unfortunately, before doing so I forgot to deactivate Trados license and now I can't reactivate or reset it to use in my new installation. Both methods prompt me with an error message.
Best Regards

Yair Alon We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00806344 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Yair Alon We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00806344 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub