I can't activate my license.

I have completed all the ordering processes.
I also received an e-mail saying that the payment was completed.
But my subscription's expiration is marked June 29, and I don't have access to Trados.Two Trados Studio Freelance L1 subscription entries with 'Inactive' status. Top entry shows Order 693717, activated and expiring on June 29, 2023. Bottom entry shows Order 726851, activated on June 30, 2023, with the same expiry date.RWS Account page showing 'Orders' tab with two completed orders. Top order 726851 for US$306.00, submitted on June 22, 2023. Bottom order 693717 for US$375.00, submitted on June 30, 2022.



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[edited by: Trados AI at 2:09 PM (GMT 0) on 4 Mar 2024]
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