Hi,
I changed a hard disk and the Trdos is now not activated. The website says I have exceeded the time limit for reseting the license.
Please help. Thanks.
Email: syuenki@163.com
Telephone Number: 13585925013

Hi,
I changed a hard disk and the Trdos is now not activated. The website says I have exceeded the time limit for reseting the license.
Please help. Thanks.
Email: syuenki@163.com
Telephone Number: 13585925013

Yanhui Yanhui We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00806671 .
I too am having this problem after replacing a hard drive and reinstalling Studio 2021. I get the error message "No licenses are currently available for the specified activation code".
Can you please help.
Hello Mark Bicknese
Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
If it doesn`t work please open a new thread for this so I can log a support case to have your license reset.
Thank you,
Hello Mark Bicknese
Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
If it doesn`t work please open a new thread for this so I can log a support case to have your license reset.
Thank you,