I'm attempting to reset my license after a 30-day trial period following the download of Trados Studio 2017 in another laptop computer. So far attempts have been unsuccessful. I receive a message indicating that I have one license that is activated - which is correct. Can you help me proceed by deactivating/reactivating the license or advising how to proceed?
Tapio Kakko We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00806944 .
Tapio Kakko We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00806944 .
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