Today I will change my computer and I can't deactivate my Trados 2019 license to install it in the new one. I've tried either to do it online or offline, and it's impossible. How can I do it? Thank you.

Today I will change my computer and I can't deactivate my Trados 2019 license to install it in the new one. I've tried either to do it online or offline, and it's impossible. How can I do it? Thank you.

We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00807391 .
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00807391 .