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Hello at all,
After updating Trados 2022 to the latest version SR1, Trados does not open anymore. It doesn't pop up any error message, simply it does not open.
I appreciate your help.
Best regards,
Olga
RWS Community
Hello at all,
After updating Trados 2022 to the latest version SR1, Trados does not open anymore. It doesn't pop up any error message, simply it does not open.
I appreciate your help.
Best regards,
Olga
Olga Gallegos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00807606 .
Paul Filkin | RWS
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Issue was solved via a remote session by following the contents of this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001361. The WMI was corrupt on clients computer. We have also downloaded and installed the latest version of Multiterm 2022 and Studio 2021.
Issue was solved via a remote session by following the contents of this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001361. The WMI was corrupt on clients computer. We have also downloaded and installed the latest version of Multiterm 2022 and Studio 2021.