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Hi. I would like to deactivate my license so that I can install it in another device.
I cannot open the laptop which my license is located, and therefore cannot deactivate it myself.
RWS Community
Hi. I would like to deactivate my license so that I can install it in another device.
I cannot open the laptop which my license is located, and therefore cannot deactivate it myself.
Sung Yon Lee We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00807867 .
Elisa Maxim| RWS Group
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