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Hi,
My computer crashed, so I need to recover the license offline. But when I do, using the offline deactivation ticket, I get an error message.
Can you help me with this?
Thank you
RWS Community
Hi,
My computer crashed, so I need to recover the license offline. But when I do, using the offline deactivation ticket, I get an error message.
Can you help me with this?
Thank you
David Mendes da Silva We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00807969 .
