gatot triwira admadi 

Screenshots are not to helpful... better to save the error message as a file and attach it to your post:

1. click on the disk symbol, save to your desktop, attach the file to your post in here
2. maybe try these links to the knowledgebase and the community... you may find an answer if you

In the meantime try a reset and then a repair:

Reset:
https://gateway.sdl.com/apex/communityknowledge?articleName=000001417

Repair:
https://gateway.sdl.com/apex/communityknowledge?articleName=000001414

Hi, Paul.

This is the error file as per your instruction.

/cfs-file/__key/communityserver-discussions-components-files/93/sdlerror_2D00_2023726_2D00_8h54m34s.sdlerror.sdlerror.xml

I hope Trados engineers can discover what happened and prevent it from happening again.

Now, as for your suggestion.

First, I tried this "Repair" option, but it won't work.
https://gateway.sdl.com/apex/communityknowledge?articleName=000001414

Then, I tried this "Reset" option, and it worked.

https://gateway.sdl.com/apex/communityknowledge?articleName=000001417

Note: I have to reset my license to use my Trados again.

Thanks a lot for your help.