Hello:
I can no longer use Studio 2021
When I open it, it collapses after 2 seconds.
I have tried installing it and installing it again but I get an error message saying the software I have used until this morning cannot be uninstalled as well as another error message saying that the Studio software I have just downloaded now cannot be installed because there is already a newer version of the software installed.
Please help!!!
Cristina Gómez Villacastin
Cristina Gomez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00809097 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Cristina Gomez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00809097 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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