My Studio is not running, I reinstalled pls!!!! help

My Studio is not running, I reinstalled pls!!!! help

A little more information would be helpful. Did you get an error message? If so what was it?
Have you tried a reset?
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
A little more information would be helpful. Did you get an error message? If so what was it?
Have you tried a reset?
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you Paul for responding, I had to format my notebook, now my problem is that I cannot activate the license again, I need a new activation code, can you help me please?
Monica Mack Mazariegos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00809232