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Dear One of our SDL Trados Studio 2019 Professional installed machine accidently shutdown and cant deactivate its software. Can you deactivate it using online? Following licenses are need to be deactivate id: shlee@enkoline.com xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
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Youngmi Lee We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00809517 .
Elisa Maxim| RWS Group
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Dear
I know you are so busy but I do have 2 licenses which cant use.
Please, help me asap...
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