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[edited by: Trados AI at 2:11 PM (GMT 0) on 4 Mar 2024]
RWS Community
Dolores Guiñazu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00809692 .
Paul Filkin | RWS
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Thanks, Paul! You are an angel. I believe I did log a support case already. Looking forward to receiving your email. Have a great weekend ahead!