A have a new desktop computer, but all the "old" software has been mirrored. Trados Studio, which I had open with my SDL Trados Studio 2017 Freelance licence, is the only one that calls for activation. Yet it hasn't been disactivated on the old desktop. Can you please disactivate it for me. So that I can open it again on my new computer?
Iris Tessendorf We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00810042 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Iris Tessendorf We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00810042 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks for opening a case. Problem has been solved by Monica under another case opended by myself after having found the button - it took me two hours to find it ... So you can close the case right away.
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