When trying to log in to the Trados Studio, it requires me to activate my license for no reason - for the first time ever. The activation code doesn't work, and I am not able to reset the license with the error message "An error has occurred". Anyway for me to access the Trados Studio?
Jinju Lim We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00810906 .
Jinju Lim We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00810906 .
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