Hello
I get the error message "Unexpected exception when getting view part instance of view part Translation Results" while opening a file for translation in Studio 19. I tried all the sugguested solutions in Comunity/Knowledge, even a complete clean reinstallation, but the problem persists.
Could you please help?
Many Thanks
Elmar
Try a reset... it's not the same as a reinstall To do this just close Trados Studio and then rename this folder:
c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0\
to c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0_old\
If you can't find this folder then you need to unhide your hidden files/folders:
Then restart Trados Studio and see if that helped.
Paul Filkin | RWS
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Hi Paul,
thank you very much for your help. Unfortunately, this workaraound did not work, I tried earlier, too.
Regards,
Elmar
Elmar Tahedl We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00811300 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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