I need to reset the license in my laptop, I did it on Saturday but I had an issue and I restore it to a certain point of time, now I cannot activate it, no agents are available today

I need to reset the license in my laptop, I did it on Saturday but I had an issue and I restore it to a certain point of time, now I cannot activate it, no agents are available today

Monica Mack Mazariegos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00811288 .