I generated an offline deactivation code in my SDL account to deactivate the product on my computer. I enter the code in SDL to get a deactivation certificate but receive an error message that the code is not valid. Any help appreciated. Thanks!
Onur Inal We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00811720 .
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