I'd like to deactivate my licence of Studio 2017 of my laptop and after many attempts, I cannot do it, receiving each time an error message.
I tried the "offline method" with the Deactivation Authorization code I found on my sdl account, but I also get an error message.
Thank you in advance for your help.
Sandra Groscaux
Sandra Groscaux We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00812096 .
Paul Filkin | RWS Group
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