Hello,
I have a Trados Studio 2019 professional license. Until now, I could use Language Cloud when necessary. Today I get the error "No se puede acceder a los servidores de Language Cloud. Compruebe la conexión a internet y la configuración del cortafuegos e inténtelo de nuevo". I can't use machine translation even though the internet connection is fine and the firewall too. Can you please help as soon as possible?
Thanks in advance and regards,
Núria
Núria Masdéu Martínez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00813082 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Núria Masdéu Martínez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00813082 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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