Unable to find license key for upgrade to SDL Trados Studio 2022 in my account

Question

Hi 
 
 I downloaded the new Trados Studio 2022 on my computer. 
 Now the app is reasuesting for my activation code. 
 But I'm unable to find this key in my account.

Sorin Perta · Answer

Hello Stijn Coppens 
 In order to have the 2022 license in your account you need to process the license upgrade from 2021 to 2022 as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001319 
 Thank you, Sorin

Sorin Perta · Answer

Stijn Coppens We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00813200 .

Trados Portfolio > 2. Licensing and Installation

Unable to find license key for upgrade to SDL Trados Studio 2022 in my account