I am trying to transfer my SDL trados 2019 freelance to a new laptop. Tried best to follow the instructions... way too difficult. Everything came back wrong. Cannot deactivate the old computer, cannot activate the new one.
Chengfang Lee We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00813760 .
Chengfang Lee We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00813760 .
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