Hi folks,
I had to reset my computer to the default some time ago and I need to reinstall Trados, but in the account it is showing the license is still in use, and offline deactivation has not worked. Can you deactivate it for me so I can install it?
Thanks,
Mick
Mick Swiney We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00813866 .
Paul Filkin | RWS
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