H Ren 

Did you click on "Activation" or did you just close the window?  If you click on "Activation" you'll be aske for a licence code.  If you just click on close you'll be able to use the trial for however any days you have left.

Hi Paul,

Thank you for replying to me.

Unfortunately, it still cannot work. I clicked on "close", and then it popped up a window, saying, "The product license has been deactivated, and Trados Studio will now exit. To start Trados Studio again, you must activate the product".

A customer staff at RWS replied that the 30-day free trial is counted starting from the date you download Trados Studio 2022, not the date you register an account with the application. Is this true? On the contrary, the other team staff told me a different answer from this customer service staff. 

Hi Paul,

Thank you for replying to me.

Unfortunately, it still cannot work. I clicked on "close", and then it popped up a window, saying, "The product license has been deactivated, and Trados Studio will now exit. To start Trados Studio again, you must activate the product".

A customer staff at RWS replied that the 30-day free trial is counted starting from the date you download Trados Studio 2022, not the date you register an account with the application. Is this true? On the contrary, the other team staff told me a different answer from this customer service staff. 

H Ren 

It works from the date you install it.  Download date and account registration have nothing to do with it.  So if you installed it 30-days ago then even if you only tried to use it today for the first time you will have already run out of time.