H Ren I have logged a support case on your behalf so we can at lest get you started. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00815169 .

Hi Paul,

Thank you for logging a support case for me. 

Under such circumstances, is there any other method that could support me to use the trial again?

I downloaded Trados Studios 2022 earlier in June, before I was ready to use it immediately. At that time, I asked someone to upgrade my laptop system from Win8 to Win10, as RWS reminds users that the Trados Studios 2022 is compatible with only the Win 10 system or above. After the successful upgrade, I needed to check if the new laptop system could support downloading Trados. If I had known how the 30-day free trial counts, I would not have downloaded it that early.

Thank you for continuously answering my queries. I appreciate it so much.

H Ren 

H Ren said:

is there any other method that could support me to use the trial again?

Possibly... although I note you are a student according to your account so it would be worth knowing what University and whether or not they are Academic Partners?  Certainly the University of Nottingham is an academic partner so you should be able to get a free licence through there if this is the reason you are a student?

Hi Paul, 

I was a student at the University of Nottingham and already graduated in 2017. Will I still be able to get a free licence? Thanks.

H Ren 

H Ren said:

already graduated in 2017

I would say no :-)

These days we provide the technology for free to our Academic partners for educational purposes, and we provide student discounts on software for students studying who want their own copy, or for those leaving University and starting their professional life.  But I think 6-years on may be stretching it a little!

But you're right to ask!!

Hi Paul,

How about I upgrade my laptop to Win10 above? Can I download it again and get the 30-day free trial? 

Or I was told to download it on another laptop to be able to get a trial;

Or will there be a better price for a month's usage? Lol.

Thank you so much for continuously assisting me. 

H Ren 

H Ren said:

How about I upgrade my laptop to Win10 above? Can I download it again and get the 30-day free trial? 

Probably not.

H Ren said:

Or I was told to download it on another laptop to be able to get a trial;

That would work.

H Ren said:

Or will there be a better price for a month's usage? Lol.

Not for a month.  But you can take a subscription.

Hi Paul,

Could you share the subscription link with me, please? I will give a thought about it. Thank you.

H Ren 

You can do this through the store...

https://www.trados.com/store/

Also note this offer... maybe it's something you can take advantage of?

https://www.trados.com/landing/trados-customer-referral-program.html

H Ren 

You can do this through the store...

https://www.trados.com/store/

Also note this offer... maybe it's something you can take advantage of?

https://www.trados.com/landing/trados-customer-referral-program.html