I downloaded the free trial, installed it, but upon opening, I only have the options: Activate, close, and help. There isn't a cancel option, as the support team informed me when I contacted them. What procedure should I follow?
Everton Souza We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00814076 .
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