Hello again.
I asked one of your members in RWS to reset my license several months ago, but my license was deactivated again for no reason.
Again, I can't reset my license on the web because of the "3 times within 12 months" limitation.
Can you guys reset my license for me again?
Thanks.
Mitsuhiro Ogawa We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00814095 .
Mitsuhiro Ogawa We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00814095 .
Thanks!
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