Hi!
My laptop broke down and I have a new one, but I cannot transfer my license. Can you help me, please?
Thanks
....
[edited by: Sandra Capcha at 7:29 AM (GMT 1) on 1 Sep 2023]

Hi!
My laptop broke down and I have a new one, but I cannot transfer my license. Can you help me, please?
Thanks

Sandra Capcha We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00814680 .