I have downloaded Language Weaver, but I am unable to log in to it. When I try to log in on the website, I get a message stating, “Could not load registration details. Please try again in a few moments.”
If I try to log in to Trados using my Single Sign-on credentials, I get the message "Forbidden".
My colleague had this same problem a couple of months ago (Case No. 00802711). We share the same Company Account.
Any help will be appreciated.
Marta
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00814846 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00814846 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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