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Hello
I have inititated an offline deactivation: I received the email and pasted the ticket and it is shown as initiated but it has never been completed.
RWS Community
Hello
I have inititated an offline deactivation: I received the email and pasted the ticket and it is shown as initiated but it has never been completed.
jerome kures We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00814839 .
Paul Filkin | RWS
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