Hello, I have activated a perpetual license of Trados Studio 2022, but after 30 days, an erorr is reported that the trial has expired; however, on my account I see that the license is activated and in use, but I can't access it on my Trados Software, and I tried to enter the activation code again, but it says it is not available anymore.
Can you please help?
thanks
Francesca
martina zerbinati We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00814922 .
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