I am trying to deactivate my license offline (my computer crashed). I am pasting in the offline certificate but it does not seem to work. What can I do? I don't see any link to send a support request. Thanks for your advise in advance!
Lucas W. Mroz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00815229 .
Lucas W. Mroz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00815229 .
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