Hello everybody!
My computer died and I can't manage to deactivate one of my two licenses (Trados Studio 2021 Activated: 24-11-2020) on my new laptop. I tried both the offline deactivation and the reset license without success. Could you please help me with this?
Thank you in advance!
Gianluca
Gianluca Polidoro We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00815522 .
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