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Hello,
I am a Trados Freelancer license user, and now I want to replace the computer where my license was installed, and then install it on the new computer. What is the procedure for that?
Thank you
RWS Community
Hello,
I am a Trados Freelancer license user, and now I want to replace the computer where my license was installed, and then install it on the new computer. What is the procedure for that?
Thank you
Hello Sinisha Todorovski
If you still have access to the computer where the license is currently activated you need to deactivate it from Studio > Help > Product activation. Then install Studio on the new one and activate it.
If you don`t have access then try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin
Hello Sinisha Todorovski
If you still have access to the computer where the license is currently activated you need to deactivate it from Studio > Help > Product activation. Then install Studio on the new one and activate it.
If you don`t have access then try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin