Hello!
I want to return (deactivate) the license for both SDL TRADOS Studio 2017 and 2021.
I received a message from SDL regarding my Offline deactivation ticket.
I do not know where to enter this one.
Any ideas?
Also, although I have a valid license for Studio 2017 I cannot find this version on the page with Licenses.
Can somebody help?
I must get this done before tomorrow noon (GMT+2).
THANK YOU!!!
Eftychia Stamatopoulou We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00815645 .
Eftychia Stamatopoulou We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00815645 .
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