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I have a new computer and want to activate my license and deactivate it from the old one. I have tried to do it online and offline, but it always gives me an error.
Can you please help?
RWS Community
I have a new computer and want to activate my license and deactivate it from the old one. I have tried to do it online and offline, but it always gives me an error.
Can you please help?
Eloísa Moyano We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00816333 .
Eloísa Moyano We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00816333 .
