Hello,
I have 1 licence "in use" (but it can't be used because my computer is broken) and no possibility do deactivate it online (an error message occurs) in order to use it on a new machine.
Can you help?
Kind regards,
Piotr Fraś
+48691036851
Piotr Fras We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00816346 .
Piotr Fras We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00816346 .
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