Hi,
I have the SDL Trados Freelance licence, and I am trying to reset my licence as I have a new laptop.
However, nothing seems to be working... I keep having this message:
An error has occured
An email has been sent to support to inform them of the error.
Please try reloading/refreshing this page.
Can you please help? I'm desperate, I've been trying to refresh the page or find alternative options for hours and nothing is working...
Thanks a lot for your support !
Mégane Robert We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00816368 .
Mégane Robert We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00816368 .
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